Transport workers across London have been told to stop using the words “ladies and gentlemen” in tannoy announcements to customers in a city-wide bid to become more gender-neutral, Standard Evening reports.
Bosses at Transport for London told staff to use terms such as “good morning everyone” instead of the more traditional gendered greeting. All new pre-recorded announcements are also set to be changed to new phrases. If follows months of campaigning by LGBTQ+ activists who appealed to Mayor of London Sadiq Khan to change the “outdated” language which is commonly used by train and bus drivers.
Pre-recorded announcements and written guidelines for staff will also be reviewed and amended across the city.
Talking to the Metro, Mark Evers, director of customer strategy at TfL, said: ‘We want everyone to feel welcome on our transport network.’